Legal

Privacy Policy

JK Stonemasons ("we", "us", "our") respects your privacy. This policy explains how we collect, use, store and disclose your personal information when you use our website (jkstonemasonsydney.com.au) or contact us. We handle personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

What information we collect

When you make an enquiry through our website form, or contact us by phone or email, we may collect:

  • Your name
  • Your phone number
  • Your email address
  • Your suburb or project location
  • Any details you choose to share about your project

We do not ask for or collect sensitive information (such as health, financial or government identifiers) through this website.

How we collect it

We collect this information directly from you — when you submit our enquiry form, call us, or send us an email. We don't purchase personal information or collect it from third parties.

How our enquiry form works

Our website enquiry forms are processed by a third‑party service, Web3Forms, which securely transmits your submission and delivers it to our email inbox. Your enquiry is not stored in a database on this website. Web3Forms processes your submission solely to deliver it to us — see the Web3Forms Privacy Policy.

How we use your information

We use the information you provide to:

  • Respond to your enquiry and provide quotes or advice
  • Arrange, schedule and carry out work for you
  • Communicate with you about your project
  • Keep ordinary business records

We do not sell, rent or trade your personal information.

Cookies & analytics

This website does not use tracking or advertising cookies, and we do not run analytics that profile you. Web fonts are loaded from Google Fonts, which may receive your IP address in order to serve the fonts to your browser. If we introduce analytics or other cookies in future, we will update this policy and, where required, ask for your consent.

Who we share it with

We only disclose your personal information to:

  • Our form and email providers (for example Web3Forms and our email host), so that we can receive and respond to your enquiry;
  • Our website host (Vercel), which serves the website; and
  • Government bodies, regulators or others where required or authorised by law.

Overseas storage

Some of the service providers we use (such as Web3Forms, Google Fonts and our website host) may store or process information on servers located outside Australia.

Data security

We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. Information submitted through this website is transmitted over an encrypted (HTTPS) connection. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

How long we keep it

We keep enquiry information only for as long as we reasonably need it to respond to you and for our ordinary business and legal record‑keeping, after which we take reasonable steps to destroy or de‑identify it.

Accessing or correcting your information

You may request access to, or correction of, the personal information we hold about you at any time by contacting us using the details below. We will respond within a reasonable time.

Contact us

If you have any questions about this policy, or a privacy concern or complaint, please contact:

JK Stonemasons — Andre
Phone: 0419 264 105
Email: andrejkhire@bigpond.com

Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available on this page.